Tim Thorpe, Director of Digital Content and Anna Lewis, Global Marketing Manager from Black & Veatch talk about meshing the more traditional aspects of Marketing and IT into a cooperative partnership within Black & Veatch as it pertains to various digital initiatives.
Join me for this free webinar as I talk about data strategies for your organization. http://www.insideview.com/3-steps-to-fuel-your-data-strategy/
See my presentation on SlideShare about the key elements needed to implement a content marketing strategy at Black & Veatch.
Read my Microsoft Dynamics Cafe blog with Connor Marsden on the smart ways Black & Veatch is using Dynamics CRM.
View this presentation on my experiences implementing Dynamics CRM at enterprise-level corporations during the last six years. I presented this session on 3 March 2014 at the Microsoft Convergence 2014 – CRM Partner Connections PreGAME Event in Atlanta, Georgia. Click on the image below or this link to view the presentation via Slideshare. Session Abstract: Join this … Continue reading
Read the Microsoft case study about the Black & Veatch implemenation of Dynamics CRM.
With every upgrade, enhancement or other technology project there are always lessons to be gleaned along the way. This blog post will focus on some things that should be considered relative to making Dynamics CRM upgrades run smoother. Convert Legacy Customizations: Each new version of CRM and/or Rollup adds features that you may have previously implemented … Continue reading
On this DynamicsCafe Meet the Experts Live webcast I talk with Microsoft Dynamics CRM Success Manager Jeff Simmon about the key elements in successful adoption of CRM systems. From the DynamicsCafe webcast on April 2, 2013. The CRM User Adoption Best Practices Webcast and other great Dynamics CRM webcasts are available for download on DynamicsCafe.
Read my interview in the Winter 2013 CRMUG Magazine about use of Social CRM at Black & Veatch to gain sales insight. Click the image below for a larger version or the article. Read all of the articles in the current CRMUG Magazine or visit the CRMUG Website for more information on becoming a member.
Ensuring that your CRM system has quality data in it over the long-term is not something that happens magically. A defined governance plan is needed. The level of detail on your governance plan will vary depending on the size of your organization and the resources available for managing your CRM system. The following post represents … Continue reading